Customer Reviews

Recently had ducts cleaned and replacement of furnace and air conditioner. Work crews were fast, efficient and neat. Price was reasonable. Very satisfied with the whole experience.

Philip D.
September 10, 2021

Always fantastic service all-around!

M. N
September 2, 2021

I am very happy with the service and worksmanship. Thank you!

R. S.
August 31, 2021

Your staff did an excellent job with the installation of our new air conditioner, smart thermostat and venting of our bathroom fan. We appreciate your kind office staff and technicians who provided all of the information and assisted us in getting a rebate. We will definitely continue to recommend Berken Heating and Cooling to family and friends!

Rachel and Spencer B.
August 28, 2021

During our really hot months, our AC stopped working. Berkens’ repairman came to our home at a quick reasonable time and did a successful temporary fix while we waited the couple days for the new AC to come in. It was installed and running within a few days. Thank you Berken for the wonderful service.

Michelle W
August 28, 2021

Thank you and your crew for the great service you provided installing our air and furnace. Your crew did a great job and always did a great job in picking up everything. We will recommend your business to others in need. Thanks again!

D & J. F.
August 17, 2021

We were so impressed with their friendliness and professionalism during the install of our new furnace and A/C unit at our home, that we contracted them to install A/C in the "Man cave".

Barry & Belinda V
August 12, 2021

We have been a customer of Berken’s for 26 years. We could not be more pleased with the quality of service they have provided. Jeff installed our original unit 26 years ago. Berken’s just installed a replacement furnace and ac. It is easy to understand why Berken’s has been so successful for so many years.

Brad M.
August 11, 2021

I will recommend you to everyone, from beginning to end everyone was friendly, courteous, and helpful!!!

J. C.
August 4, 2021

You hired the right persn in Zach, he was very ersonable, explained
everything, even got ride of a wasp nest!
A "high five" to everyone employed at Berken.
Love doing business with a local business.

K & D. B.
July 23, 2021

Professional from start to finish. The consultation, installation and conversation with the staff are all top rate.

July 15, 2021

We had a new air conditioner installed and they were great to work with. The installer managed to work around our landscaping in the rain. Everything was done professionally. It took approx 6 weeks for the unit to come in from the manufacturer. Once it was in, they contacted us right away and had it promptly installed. So plan ahead if you are thinking of having your unit replaced.

Beth S.
July 14, 2021

Thank you Berken Heating and Cooling for your very professional consultation and installation of our new air conditioner. The process was quick; service excellent and the price was fair. Berken also installed our heating system a couple of years ago. We now have matched and compatible units to take care of our needs. Thank you!

Mike S.
June 21, 2021

We recently had a new furnace and central air installed in our older home. Scott did a great job of explaining everything and was courteous and efficient. We are pleased with our service. Thank you.

James M & Patricia V.
June 19, 2021

Thank you for sending Andy to set up the gas line. He did a great job figuring out the best way to run the line and what would work best for our needs. In addition, my firepit was ready to be hooked up with a gas burner. Andy wasn’t sure if he should hook it up, but he went out of his way to make it all work. He was a truly great worker for your company. I wanted to give him a great review along with a great review for your company. Thank you! Brian F.

Brian F.
June 16, 2021

I have been with Berken"s for as long as I can remember and always got good service. This last time it was really great. I was told it would take almost two weeks. They put my new air conditioner in less than a week. With very hot weather coming I really appreciated it .I know they went above and beyond to accommodate me.

Joan H.
June 9, 2021

We are extremely appreciative for the prompt and fair service we received with the untimely break down of our air conditioner this summer. Jeff came out and not only provided a fair quote, but was able to get us scheduled within the week, far quicker than any other company who came out. We are extremely pleased with our experience with Berken Heating and Cooling and will definitely recommend them to anybody who may unfortunately find themselves in the same predicament we did.

Brad M
June 7, 2021

Worked with Berkens for 15 years. Always timely and great service.

Pat H.
April 5, 2021

Great service all the way from the quote to the post-install paperwork. The technicians were clean and thorough and the product recommended works perfectly!

Tony W.
March 25, 2021

The two service techs were very professional in replacing my furnace. They would be welcomed back again. Ken L.

Kenneth L.
March 4, 2021

Berken has been our heating/cooling contractor for the past 23 years (since we built our home in 1998) and they have always done a fantastic job. Great people, great service and great products. Recently had a Garage heater and new furnace installed and as always, great work. Would never go anywhere else. Thanks Jeff

Bob & Julie R
March 1, 2021

I have used Berken several times for various Heating and AC issues at my home and rental properties. They have proven to be very responsive, thorough, and competitively priced. Additionally, the technicians are great and do an excellent job communicating so I always know what’s going on. A+.

Kris S.
February 14, 2021

Excellent job install was flawless, wonderful service. Very professional. Thank You

Brendon M.
January 26, 2021

Just wanted to let you know I was very satisfied with the service from berken the installers were excellent and very quick on the install I just can’t say enough I would highly recommend them to my friends in future thanks again for all the help. Carl D

January 14, 2021

from the first routine service call through the install of our new furnace all the technicians were friendly and professional. when we had a couple of concerns Jeff and his staff were easy to reach and quick to respond.

Jim S.
December 17, 2020

My furnace was 23 years old and started to show signs of unreliability. After a trouble call, I decided to replace the furnace. With a quick response, Berken set up my install. Install was well done! Home is now consistently warm! Well done Berken for your quick and quality action and install!

Scott C.
December 1, 2020

top notch company and employees. Had a new furnace installed in less than six hours. Staff even helped us get a rebate from Focus on Energy. Very pleased with everything!

John & Dolores W.
November 30, 2020

I wanted to let someone know that Zach has now been to my house several times for AC and furnace tuneups, and I am always very happy with the great service I receive. He is always on time, is very polite, and makes sure that I get all of my questions answered before he leaves. I just really appreciate knowing I can count on getting that level of service.

Ginny M.
October 22, 2020

Installers did a nice clean job . The Carrier Furance is operaing very nice, it has a queit running Blower. Looking good !!

Gene K.
September 15, 2020

Our AC unit was over 30 years old. We had a tune up & technician said it was on it’s last legs. Unfortunately it went out on one of the hottest weeks of the year. We were able to have it replaced within a week by 2 very personable technicians . Looking forward to many years of use now.

Kathy B.
September 3, 2020

I called when my 20 yr old a/c went out to see what Berken could do for a replacement. Jeff got back to me within an hour with several options which he thoroughly explained. He had my choice in stock and his crew was able to come the same day to install it! Just happened to be right before a very hot and humid week, so it was very much appreciated. The crew was friendly and efficient - installation only took a couple of hours. The price was extremely fair.

Chris H.
August 26, 2020

I would like to Thank Berken Heating and Cooling for the outstanding job they did this week fixing our AC unit that decided it had enough on the hottest days of the summer. They showed up on time and diagnosed the problem quickly and got us up and running quickly! Thanks again for another quality job you did for us. Rob and Jane E.

Robert E.
August 25, 2020

Berken came out to do a tune-up on our AC unit on a Monday. At that time our unit was not working properly, and we found out that we needed to replace our current unit. Berken was able to replace the AC unit the next day! Being July, we greatly appreciated their quick response and installation time. Both gentlemen who came out were professional and very thorough. We would highly recommend Berken for all AC and furnace needs!

Maria C.
July 23, 2020

We had our 20 year old AC & furnace replaced by a very friendly & efficient crew. They answered all of our questions and gave thorough explanation on equipment. Great experience!!!

Jerry B.
July 20, 2020

Thank you for installing a new air conditioner and water heater for my mother Claire S. Good job and friendly staff. She’s a happy camper.

Mark S.
July 6, 2020

I had my over 25 year old AC and furnace replaced this month. The staff was so helpful and kind and got an appointment sooner than I’d hoped for. The technicians were SO nice, efficient, and left their work areas spotless! I feel weather safe now and can’t thank them enough!

Deb S.
June 25, 2020

I had Berkens replace my almost 20 year old furnace and air conditioner they came out on time and did a great job the workers were excellent and cleaned up everything. would recommend them very fair price and they are local.

Larry J.
June 24, 2020

Came home from Florida and found out that we had no heat for 2 months. called Berken that evening and they came within a couple of hours to temporarily fix furnice. This was done at the height of the Corona virus. We were very pleased with the service.

William W.
April 29, 2020

We had a new furnace and air conditioner installed this month and everything went well. All of our interactions with Berken H&C have been very professional and friendly. They gave us many options and answered all of our questions. Very happy with our purchase. Would highly recommend!

Wayne N
March 20, 2020

We were very pleased with every aspect of our dealings with Berken Heating. Everyone we dealt with was friendly, professional, and very knowledgeable. We definitely will recommend them.

Cheryl M
February 18, 2020

Very friendly and took the time to explain everything. They installed the new one in a timely manner.

Tanya H.
November 29, 2019

We arrived home from vacation the night of 10/14/19 to find the house temp at 59 degrees.(it was set at 66) I called the next morning and a new furnace was installed the next day! Our old Carrier furnace lasted 24 years, so we were due. Greg B

Gregory B.
October 21, 2019

We are very pleased with your service and happy we chose Berken for our new furnace. We would highly recommend Berken to our friends. The installers did an excellent job and were very informative.

Lee & Mary Jo H.
October 21, 2019

Every employee we dealt with was friendly and professional. They were very up front with us and gave us every choice possible to make our decision. I would highly recommend Berken Heating and Cooling

Mike W
October 16, 2019

From the very start, we were impressed with Jeff’s knowledge and how he explained everything so that it made our decision very easy. When Andy and Gary got here to install the new furnace and air conditioner, they were very efficient and everything was installed in minimal time. Our thanks to all of the team at Berken for making this a very pleasurable experience. We highly recommend Berken for all of your heating and air conditioning needs

Warren W.
August 22, 2019

Great service! New ac and furnace in one day. Thanks

Robert R
August 18, 2019

I had my AC unit replaced by Berken recently. The installation went very well and I was kept well informed of the progress. Would definitely not hesitate to recommend Berken to anyone who asks!

LaVerne V.
July 24, 2019

We had our AC go out right as the weather started heating up. The team at Berken was very responsive and was able to get our new unit installed within a couple of days. They were great with answering all of my questions and both the internal and external teams were great to work with.

Katie T
July 11, 2019

Happy with the AC unit and install team.

Cliff V
July 10, 2019

Each time I have called Berken their customer service has been excellent. Their appointments are timely - very fast actually - and their technicians arrive on time. When we needed an a/c repair they gave us a repair and a replacement quote and were open and honest about each option. Their prices are fair and their knowledge is appreciated. I know this will sound silly to some but I greatly appreciated the fact they wore shoe booties any time they entered the house. They have never left a mess behind and have always been courteous and respectful. I recommend them to anyone who asks!

Leah I
June 10, 2019

Great work and very pleased with all the staff at Berken Heating and Cooling. We received a fair price and the response on installing the air conditioner was timely.

Tom C.
April 28, 2019

Everyone at Berken Heating and Cooling was great to work with and they did an excellent job! My wife and I bought a house with electric heat. Berken had the high efficiency gas furnace and all duct work installed before the winter weather set in and had the air conditioner set up the next spring before any warm weather. We are very thankful for all their help! From a customers perspective they were perfect! Very fair price, friendly/helpful/timely service, and the work was done well. They were also transparent when communicating with us and it felt like they were working with us to achieve what was best for our house. Berken wasn’t our only bid for the project, but they quickly differentiated themselves from other contractors with the care they showed towards completing the work the right way. Would recommend them 100% to anyone!

Eric J.
April 6, 2019

Was very happy with Berken’s professional staff when installing our new furnace & central air. They did it in a timely matter.Hard workers,friendly, and efficient. A thank you to everybody from the front desk, right on down to the installers  

Jeffery V
March 29, 2019

Thanks very much for replacing my furnace after it failed during the very cold weather the end of January. Your speedy service saved us from the extreme weather. The service technicians did a great job of installing a new furnace, thermostat, and humidifier. The scheduling, installing, and paperwork went very smoothly. Thank you, Dean J

Dean J.
March 15, 2019

The prompt service that we received from the team at Berken Heating was exceptional. Our furnace broke and we had a new more efficient furnace up and running in a hurry! The service technicians were friendly and very clean. Thank you Berken Heating & Cooling! Beth V

Beth V.
March 8, 2019

The Berken Heating team has been awesome. Over the years they’ve always come through for us no matter what day or time we’ve called with a problem. Sometimes the technician could talk us through how to solve the problem over the phone and other times they’ve had to come out themselves. We recently needed to replace our 20 year old furnace since it no longer liked to start on its own every time. Jeff took the time to answer our questions and guide us in what would be the best option for us. Even though they are extremely busy this time of year they were able to fit us into their schedule very quickly. We definitely recommend Berken Heating & Cooling.

George & Lisa S.
December 29, 2018

We were very pleased with the overall service from the technicians and professionalism of the office staff. They helped guide us through several options to help determine what would work best for our home.

Steven W
November 26, 2018

I had a great experience with Berken. I had been with another company for 18 yrs. Last winter, my Furnace crapped out on me @ about 10:30pm. This company did not reply back to me in my hour of need, among a half dozen other Heating & Cooling Co.’s Berken got back to me in short time, got me on my way. They won my business. I had them install my new Furnace last week. The guys were on time, friendly, & fast. The quality of work was excellent ! I highly recommend them for your future Heating & Cooling needs !

Lance O
November 22, 2018

It was a cold November morning and our 29 year old furnace was on his last breath... My wife stayed up with him most of the night as he slowly died of exhaustion, leaving us with no heat. We contacted Berken in the morning and the technician gave the old guy his last rites. The next day Jeff rescheduled their appointments to help our emergency. Andy showed up on time to help us with our grieving process and install our new Carrier furnace which rapidly warmed up our house. RIP old furnace and long live Carrier. Thanks Berken! Ron K.

Ron K
November 20, 2018

They are very efficient friendly timely and very experienced at their job. Very pleasing to have as service people. I will not mention competitors names, but best of all

Joe N
November 20, 2018

Just had a new furnace and air conditioning system installed. Very impressed with Jeff’s customer service and the top notch service from the installers. Highly recommend Berken Heating & Cooling. *****Five star team.

Luann J.
October 13, 2018

It was great working with Berken Heating and Cooling they replaced our furnace a few years ago and now our A/C .They were very fast and efficient, we highly recommend them.

Rich and Lori L.
September 5, 2018

From start to finish the team at Berken exceeded all of our expectations. They took the time to explain the options available to meet our heating and cooling needs and provided a highly competitive quote. The installation process was flawless and the crew was great. We highly recommend Berken.

Ryan K.
August 25, 2018

It is so reassuring to know that if I call, even on week-ends, that someone will respond and make sure that I have heat or cooling when needed.

Linda D.
August 20, 2018

Jay just left and I continue to be impressed with Berken’s products and service. We had a new furnace installed last fall and today Jay stopped by to start up the A/C. He is top notch. So knowledgeable and willing to teach us about new controls. When we purchased the furnace and A/C last year they told us they would run quiet and all I can say is WOW. We’ll be enjoying our outside patio very differently with the new A/C fan. As for the furnace, never heard it :-) and we were warm all winter long! Berken was the first place we turned to this spring to install our pool heater!

Diane S.
May 4, 2018

This past April 2018 we had a record snowstorm and our vent pipe was blocked causing the furnace to shut down and gas to leak. We called the Berken guys and they patiently talked us through getting it up and running for no charge. This is excellent customer service as well awesome business practice. We will definitely recommend them to others. Michelle & Tim D

Michelle & Tim D.
May 2, 2018

Jeff Berken and his team were professional from start to finish. He answered all my questions, I wasn’t rushed or pressured, and I got a quality furnace in the end. I would easily recommend Berken Heating & Cooling to others.

Mike H.
March 19, 2018

Andy & Ed replaced our furnace and air conditioner. It was a job well done in a timely manner. The guys were very cordial. It was a pleasure working with Berken.

Guy & Ida T.
February 6, 2018

We are very pleased with our new Carrier Infinity Furnace. Berken did a great job on installation. The job was done on time; install was clean, neat, and precise. Their pricing was competitive and fair. I would recommend Berken for new products as well as maintaining current HVAC in your home. They are very competent on maintenance and diagnostics.

Brian M.
February 4, 2018

We were very pleased with the quick and efficient installation of a high efficiency Carrier furnace. I highly recommend Berken Heating.

Roy V.
December 5, 2017

Thanks for your excellent work installing a new furnace. Working great, I would recommend Berken Heating & Cooling to everyone..

Mary H.
December 5, 2017

Berken Rocks!! I had 3 estimates set up Berken was first and thats all the further I got. Super impressed , everyone I dealt with was awesome !! I would recommend you all to anyone! Berken is the real deal, thank you all for your awesome customer service

Liz E.
December 5, 2017

We just had an Infinity furnace installed . This furnace is great as the house has never felt as comfortable as it is now. The temperature is amazing consistent- never up or down a degree from our desired temperature. Our previously furnace had a plugged heat exchanger and we could have had it repaired, but after researching this versus buying a new one, we chose the Infinity. Glad we did. The techs that installed it, were very quiet and friendly. I’d highly recommend this furnace and Berken’s to do the job.

Ed S.
December 5, 2017

Excellent sales representatives and installers. Very professional in every way! They were very helpful in our situation. Thank you very much Berkens Staff

Daniel L.
December 4, 2017

We had an air conditioning unit replaced in July and are very happy with it, and the service we rec’d from Berken Heating and Cooling. We recommend them to all of our friends.

Ray S.
November 11, 2017

Thanks for your excellent work. We had an air conditioning unit replaced. The unit was installed quickly and is working great. We would recommend Berken Heating & Cooling.

Drew P.
July 16, 2017

My husband and I recently had to replace our air conditioning unit. We were very pleased with the speedy professional service we received. We are enjoying the cool air and our family would not do well without it. I would call them again in the future.

Kerri M.
July 13, 2017

We just had a Carrier Infinity furnace, A/C, humidity and thermostat installed by Berkens. Thus far, totally impressed with what the system can do and how it’s operating. Can’t hear anything run, but know it has. The install techs were very friendly and professional. Impressed and glad we went to Berkens.

Al & Connie G.
June 27, 2017

We recently had a new A/C installed in early May. The process went very smoothly. I was recommended which air conditioner would fit our needs best, and an appointment was made. The installer arrived on time and gave special attention to keeping our floors clean. I witnessed him several times changing his shoes to make sure no mud came into the house. He was fast and efficient, even when he needed to leave and get more supplies at the shop. New A/C looks good and can’t wait to try it out! I found a coupon online soon after our installation, and was reimbursed with no hesitation. That is GREAT customer service! Thanks again!

Ben R.
May 19, 2017

I am so thankful for Berken Heating. My furnace had to be replaced quickly this winter. Jeff met with me and explained the products available and made suggestions for my home. The new furnace was installed quickly and professionally. I will recommend Berken to family and friends.

Theresa G
March 16, 2017

Just wanted to say a big thank you to everyone at Berken for a job well done in replacing our old furnace under very short notice. You recommended the right products to us and your folks are knowledgeable and professional. Also, after running our AprilAir for years which had been incorrectly installed by another contractor, your installers corrected the problem and we are finally enjoying real moist air! Keep up the good work and thank you for serving your community. Daniel S December 2016

Daniel S.
January 29, 2017

Our heat exchanger went out the second week of January and we called Berken. They sent someome in a timely fashion and we were given an estimate. The new furnace was installed promptly. The service tech was professional and courtesy as was the office personal the I talked to on the phone. We were very satisfied. Thanks for the great service.

Martin H.
January 20, 2017

After 5 yrs of running fans and wiping off window every morning. We love our new HRV! 18 degrees and No moisture on the windows They used to be dripping with moisture. We ran the dehumidifier on the main floor, ran all 3 Bath fans. Not Now!! Happy Wife Happy Life!! Thank you Berken Heating.

Dave & Mary A.
December 9, 2016

The HVAC equipment at my rental property was quite old and have been repaired on two occasions by Berken Heating and Cooling. But now the furnace required a rather expensive fix. Not a good idea for an older, inefficient system over 20 years old. Jeff quoted me two options for replacing the system. I opted for a new Carrier system with a great warranty. This was on a Wednesday. By Friday afternoon, a new system was in place and operating. The installation looks great, works great and is very quiet compared to the old system . I have had an air conditioning unit replaced at my home last year by Technician Andy (who also did this installation). He is TOP NOTCH. There was not a scrap of debris or trash left any where. He and the other technician were courteous, friendly, helpful, and efficient. The next time I need HVAC work done, I will not be calling anyone else but Berken.

Al V.
October 24, 2016

Jeff and his Efficient, Fast crew did an Awesome job for us! We knew our a/c probably wasn’t going to make it to the weekend and we had an event at our home that Friday. Call Jeff, he came out gave us all the quotes, called the next day and our unit was in and ready to go for our event! Now that is Great service and for a Good, Honest price! Jeff and his team are very friendly and knowledgeable! Our unit is running Great! We would definitely recommend Berken Heating & Cooling, Inc.! Very Satisfied!

Henry & Sue S.
June 27, 2016

We built our home about 2.5 years ago and our HVAC was installed by the contractor that my builder commonly used. From day 1 in our new home, we had issues getting my daughters room to heat to the same level as the rest of the house (up to 9 degrees different). The HVAC contractor came out to our house and informed us that we must have told them to place our furnace in the wrong place and offered zero solutions to our problem. At this point, it became clear that we needed to cut ties with this vendor and connect with different HVAC professional. I stopped in at Berken and explained our situation to Jeff. Jeff was GREAT! He started out by offering a few things that I could try on my own and coached me through things via email. When the tests that we tried did not impact the situation, Jeff and one of his techs came to our house, assessed the situation, and made recommendations. We ended up zoning our home, which completely corrected the issues that we were having. In addition to the zoning, Jeff and his team did all of the work in our basement that we were finishing and installed a great central vac system that my wife absolutely loves! If you are looking for an honest and knowledgeable HVAC professional, look no further than Berken.

Ryan S.
May 2, 2016

Well Jeff, So far so good . A big Thank you to Mike and Henry for a superb job on the install of our new furnace and air conditioner. The first thing we’ve noticed is how quiet the furnace is, We’ll have to wait until next summer to check out the air conditioner , but we just know it’s going to be SWEET, especially compared to the old beast we got rid of . Thanks for everything , starting from your first visit with us to now ,Sincerely , Bob & Kathy

Bob & Kathy M.
November 9, 2015

We had wonderful service from our first phone call through receiving 2 services from Berken!! Friendly staff and fair prices!! Would definitely recommend Berken Heating!!!

Monica K
August 10, 2015

Thank you so much for you excellent service. You are the best around and we know you will always do right by us. Friendly, helpful and caring.

Helen E
December 4, 2014

I recently purchased a high efficiency Infinity gas furnace and a Infinity A/C from Berken Heating & Cooling. I went there because I always heard Carrier was a good product. At the showroom I met Jeff (owner/sales) who showed me some of the equipment on display. I had a lot of questions and Jeff did a good job at answering them. He said there was a spring cool cash rebate($1000) on top of the line equipment. Also a rebate from Wis. Focus on Energy($400). I made the purchase of the Infinity furnace and A/C and eight days later the two man install crew was at my door. These installers were friendly, skilled and worked steadly. The job looked good and was put together solid. In a little more than eight hours the job was done and the area cleaned up. I had the quiet A/C I wanted. We stood about six feet from the A/C running on the low stage and could carry on a normal conversation. The furnace has been on a few times (June) and also seems to be working well. Yes, I would recommend Berken Heating & Cooling Inc.

Carl W
June 3, 2013

The Berken family gave my family great service at a fair price.

Nedd S
May 21, 2013

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Our Services

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  • 24 Hour Emergency Service
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